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 Our Terms & Conditions

In the following terms:

Services We Provide

We provide the following Services to businesses and local authorities:

Bespoke Planted Hanging Basket Design

Hospitality Installations

Wholesale Distribution

Products We Sell

We sell hanging baskets, mangers, troughs and barrels of planted flowers as described on our website catalogue and printed publications.  Photographs on Our Website include copyright watermarks that must not be removed.

Copyright and Intellectual Property

Photographs, graphics and design of paper documents and online websites, associated logos, graphics and products or items produced by us are Copyright and may not be reproduced or copied in any way without our direct written permission. Logos graphics and photographs not owned by Northfield Nursery are Copyright to their respective owners.

Ordering Services or Buying Products we Sell

Orders for Services and/or Products may be made in person, by telephone, or e-mail. Details of orders will be confirmed in writing by email, post or fax.  Orders will only be taken if supply can be fulfilled.  Advanced orders are advisable to guarantee supply.

Preparation and Dispatch

All deliveries are prepared to order and dispatched in vans by our friendly team of drivers.  Our baskets are loaded and unloaded individually by hand to ensure that every delivery is as near-perfect as possible

Charges For Services and Products.

Our standard rates are published on our website. Quotes for more specific orders can be taken.  All orders are subject to VAT at the standard rate.

Payment for Services, Products, or Items Sold

For Home delivery services, payments may be made by debit or credit card over the phone, cheque or bank transfer.
In all other circumstances, goods, services and products can be paid for by cheque or bank transfer.

Our terms are strictly 30 days.

We reserve the right to collect the product if payment is not made in full.  All products remain the property of Northfield Nursery until payment has been received.

Refunds, Replacements and Cancellations

If you are not satisfied with the product supplied we need to be notified immediately on delivery, where we will be happy to replace or refund the product, we can only offer a refund or replacement within 14 days of delivery, as long as the product has been properly maintained throughout this period.

How to Contact Us

You may contact us by email or telephone if you have any queries or problems. Our contact details are published on the “About Us” page of Our Website, at the bottom of listings on other websites, on promotional leaflets, and on any correspondence.  We communicate in English at all times.

Privacy Policy

Our Privacy Policy that is separate from these Terms and Conditions provides details of how we use personal information.  (Please click the link at the bottom of this page to see our Privacy Policy.)

Business Particulars

Our business is a Partnership between Mr C G Gore, Mrs C M A Gore, Mr A Gore and Mrs R L Savin, Trading As “Northfield Nursery.”

We may review these terms and conditions at any time, and revisions will be published on Our Website and distributed by Email and/or post to current clients from time to time.

Northfield Nursery Full Terms & Conditions – V1.0  – 14 April 2020

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